Refund Policy


We offer videos and store demos to ensure that you have a clear understanding of the product before making a purchase. If you have any doubts, please feel free to contact us for clarification before proceeding with your purchase.

If you encounter any issues with the product you have purchased, please do not hesitate to reach out to us. We will make every effort to resolve the issue promptly.

Refund requests for downloaded products will be assessed on a case-by-case basis and will be granted at our sole discretion. Such requests must be submitted within seven (7) days of the original purchase.

Please note that FaisalCodex reserves the right to modify any information, including prices, technical specifications, terms of purchase, and product or service offerings, without prior notice.

If you have any questions regarding returns, please don’t hesitate to contact us at support@faisalcodex.com.

Code-related Issues

Codes are accompanied by demo stores or videos to assist you in making informed decisions. If you still have questions, please feel free to reach out to us at support@faisalcodex.com. For a quicker response, we recommend using our “Chat with us” feature.

Exceptions/Non-returnable Items

If you have any questions or concerns about a specific item, please contact us for further assistance.

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